Product support

Multiple support level options through the web, by email and the telephone helpdesk

HD Clinical support is changing to meet the needs of a rapidly growing client base and the multiple new products now being released.

Please email support requests to: support@hd-clinical.com 

DataCam cardiology users please note that the old web support log is now available again from the link on the left. On completion use the browser back button as many times as necessary to return to this screen.

CMiS maternity users should note that the old cmishelpdesk mail address has been discontinued and you should use the support@hd-clinical.com email address instead.

Requests submitted through the web or by email will be given priority but all users can also use the telephone helpdesk on +44 (0)1279 874567 or fax your request and supporting information to +44 (0)1279 874560

All support requests are logged and their progress monitored. Support is available at silver, gold and platinum levels. For details contact the Clinical Systems Director, Chamaine Lovett on chamaine.lovett@hd-clinical.com

24x7x365 support packages can also be purchased. Contact us for details of the rates for extended support.